H&L Sysnet - Known Error Codes & Resolutions

H&L Error
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Reason
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Resolution
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Notes
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Files Client ABN: XXX XXX XXX XX Does not match your Company ABN (XXX XXX XXX XX) please ensure this file is for you. Do you want to continue?
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The ABN being populated by Lightyear via 'My Company Profile' doesn't match the ABN in H&L Sysnet
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Change either ABN in Lightyear OR H&L... or simply click 'Yes' to ignore and import anyway.
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N/A
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Argument data type text is invalid for argument 1 of replace function
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Missing Data in CSV File
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Check both Supplier ABN and/or Supplier Account Number matches what is in Sysnet
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If your account number isn't know, use a unique ID (like a fax number etc), ensuring it matches in both Lightyear and Sysnet.
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Code XXXXXXXX (Description) not found for supplier XXXXX. Do you wish to add it?
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The extracted product code from the invoice does not match the product in H&L
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Create or match the product in H&L by clicking 'Yes'
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Unknown Supplier ABN: and Account# MEGLOBAL combination!
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Please ensure a valid supplier is in the database which corresponds to this ABN/Account# combination.
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Unknown, awaiting feedback from H&L Support
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N/A
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N/A
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CODE XXXXXXXX
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(Product Description) not found for supplier XXXXXX. Do you wish to add it?
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H&L does not have the product code used on this bill against this Supplier
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Check to see if there is a defined Product Code in H&L. If not, select yes and add the Product Code.
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If a code already exists, check that the new code is not a misspelling, or that the Supplier has not changed the code without informing you.

N/A