Why does Lightyear assign GST to items that do not attract GST on my Fino Foods bills?
This supplier bill format is unique in that they only show 'Sales GST Free' items (in the 'Account' column), but display nothing for items that attract GST.
As there is no reference for Lightyear to extract when GST is applicable, Lightyear will apply the 10% GST on all the line items even though some should be GST free.
What is the workaround?
In Approvals tab > untick the Taxed checkbox column for line items without GST > Save.
What about in the long term? Should we ask the supplier to change this?
Yes, you as the customer have the influence and changing this should just be a setting in Fino's accounting software. If Fino can add a marker ('Sales GST Inc.' or similar), Lightyear will identify this and assign the Default Tax Rate you set initially.
Of course, if this needs explaining more clearly, refer Fino Foods to [email protected] and we'll give them a hand.