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Understand the invoice approval workflow

Steps to follow your invoices through processing, approval, and review in Lightyear.

Written by Heather Worthington

Invoices in Lightyear move through a series of tabs as they are processed and approved. Understanding how each stage works helps you keep invoices moving and resolve issues quickly.


Follow the invoice journey

Invoices progress through three main tabs:

  • Processing

  • Approval

  • Review

Processing tab

When an invoice arrives, it is processed here first. Once Smart Extracted or mapped, it moves automatically to the Approval tab. You cannot disable this automatic progression.

Approval tab

The invoice waits here until all required approvers have approved it. Default approvers for each supplier receive an approval task. If you have email notifications enabled, approvers also receive an email alert when an invoice reaches this tab.

🤓 Tip: Adding a note to an invoice does not notify the approver. If you need to flag an invoice and pause the approval process, use the Dispute action instead. This moves the invoice to the Disputed tab.

Review tab

Once all required approvals are complete, the invoice moves to the Review tab. Certain account settings or approval rule issues can prevent this from happening — see the sections below.


Understand how account settings affect your workflow

Two settings have a significant impact on how invoices progress.

Manager approval

When this setting is on, an invoice must be approved by the assigned approver's manager, as well as any other approvers based on amount thresholds, before it can move to the Review tab.

Auto approve

If this setting is off, invoices may not advance even after they have been approved.

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