For those using advanced security softwares, you may run into some issues with receiving emails from Lightyear as they may get picked up by spam filters/security products.
In order to avoid this, please whitelist our email domains (@lightyear.cloud and @lightyearap.com) and the ip addresses our emails are coming from.
Below is the list of IP addresses to whitelist:
52.24.2.56
Once whitelisted, please try:
Checking your spam/quarantine inboxes to release the previous emails.
Retrigger an email to see if you are able to receive the new emails.