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Change your Company name or email address

Steps to update your Company's name or email address in Lightyear

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Written by Jessica Callaly

Update the Company Name

You can change your 'Company Name' and/or 'Trading Name' via the Company Profile section.

Navigate to the top right of your screen, and you'll see your name and avatar icon. Click the drop-down and select Company Profile. In this section, you can click the relevant boxes that you need to update.

Update your Lightyear email address

Changing your Lightyear email address ([email protected]) requires manual intervention by our development team and may incur a fee. To update your Lightyear account's email address, contact the Lightyear support team, and you'll be guided through the process.

Changing your email address can be troublesome for you, as all your suppliers will need to be notified before the change. We recommend you email them all beforehand, advising that from a particular date, they will need to send it to your new address. You may consider creating a new account as a child account of the existing one or renaming the existing account. Renaming may involve migrating documents and could incur a fee, while creating a new account is typically free.

If you do change your email address, you can set up a temporary account using your original Lightyear address, this way if suppliers do send invoices to the old address, they wont go astray, as you can easily transfer the invoices to your new one. For more guidence, see Register a new company.
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To change your login email address, go to My Profile > Admin. Only individual users can update their own email addresses, and admins are restricted from making changes on behalf of others.

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