Troubleshooting
A troubleshooting guide.
Having Trouble Logging In?
Multiple Users Actions - "The document has been edited by another user. Please refresh to view the latest document version"
I didn't receive my Lightyear Invite, or my One Time Password (OTP)
Troubleshooting Methods
How to clear your cookies and cache
I've forgotten my password
Adding to a Safe Senders list
How to make your CSV file not change your data when opening in Excel
Why does my Lightyear App appear to be running slower than expected?
Supplier's Tax Code is showing as 0% on invoice lines
Scanner Settings for optimal performance
What web browsers does Lightyear support?
Changing default web browser in Windows 10
Canadian Tax Rate Settings