Troubleshooting
A troubleshooting guide.
By Jessica and 1 other2 authors16 articles
- Having Trouble Logging In?
- Multiple Users Actions - "The document has been edited by another user. Please refresh to view the latest document version"
- I didn't receive my Lightyear Invite, or my One Time Password (OTP)
- Troubleshooting Methods
- How to clear your cookies and cache
- I've forgotten my password
- Adding to a Safe Senders list
- How to make your CSV file not change your data when opening in Excel
- Why does my Lightyear App appear to be running slower than expected?
- Supplier's Tax Code is showing as 0% on invoice lines
- Scanner Settings for optimal performance
- What web browsers does Lightyear support?
- Changing default web browser in Windows 10
- Canadian Tax Rate Settings
- Manage and delete duplicate invoicesAddress issues with approval workflows and resolve pending tasks
- Resolve invoice deletion and status conflictsSteps to fix invoices that won't delete or progress due to status conflicts in Lightyear.
